Engilsh
French Spanish Arabic
Home > Sales Support > Sales Support
Premium service

We will provide you with the best service with a professional, enthusiastic and efficient service attitude. If customers encounter any problems in maintenance or operation, they can call our company's after-sales maintenance service office to consult relevant problems with technical personnel. AURORA BATTERY not only cares about the quality of the products, but also cares about the services of the products. Customer needs, do our best to meet customer opinions, listen patiently, and tirelessly provide customers with considerate services.

Service system
Pre-sale service

On-site investigation, program customization, etc.

In-sale service

Installation guidance, on-site debugging, technical support、 Personnel training, effect confirmation, etc.

After-sales service

7*24 hours response, 5 years warranty and lifetime maintenance、 On-site maintenance support, parts repair, regular after-sale return visits, etc.

Warranty content

6 years warranty, lifetime maintenance

  • 1、Installation, commissioning, maintenance and other training.
  • 2、Provide a complete set of instruction manuals, technical data, spare parts, etc.
  • 3、On-site technical support
  • 4、Equipment operation troubleshooting
  • 5、Free replacement, repair of faulty parts, etc.
After-sales hotline

365 days a year, 7x24 hours a week

Add: Dunfa Industrial Zone, Xixiang, Bao'an, Shenzhen,China.518108 .

Tel:0755-27790857
Mob/Whatsapp: +86-15322878738
E-Mail: oversea@yufai-aurora.com

Products
Battery Pack Solar inverter Solar panel Solar system
Links
Application News Support About us Contact
Get Newsletter

You can consult our business services

Copyright 2010 @ ShenZhen Yufai Aurora Optoelectronic Co., Limited All Rights Reserved Sitemap